Frank Admin
Posts : 38 Join date : 2016-01-18 Age : 24
| Subject: [Read Before Posting] Community Help Center: A Basic Guide Wed Jan 20, 2016 12:19 pm | |
| Hello, and welcome to all- Helpers, staff, new players, and veterans alike. This part of the forums is where you can give and receive help for all things server-related as well as some issues you may have encountered with your game's files or modding. Here's a quick rundown of how things work:
What you can expect: • To get help for anything and everything pertaining to the game and this server community. • Any question(s) you may have will be answered by either our knowledgeable Helper team, staff, or even regular players. • Access to a wealth of information 24/7, regardless of whether or not you can get in- game and use /newb or /requesthelp. •Timely responses to any questions you may have. Answering questions; do's and don'ts:• Do give a clear, detailed answer. Pictures are preferred if they facilitate understanding. • Do be polite to the person asking the question. Formality is not required, manners are. • Do be mindful of possible language-barriers. We are a very diverse community. Not everyone's English will be flawless. • Do not post repeat answers for any reason. This is excusable on /newb in-game when we all type at the same time. Not so much on a forum with 5 minutes to an hour-plus between answers. • Do notanswer a question if you do not know the full answer. A few rules we enforce, to maintain peak helpfulness of this section• No posting troll questions or answers. • No posting on a question unless you are providing an answer, additional clarification, or are the original thread creator seeking further information. • No posting useless, irrelevant content (including but not limited to reaction images, etc.) • No posting repeat answers, unless you're providing it with vital clarification that has not already been provided. | |
|